Terms and Conditions of Use and Sale

These Terms govern the use of the website and the contracting (purchase and download) of any digital content offered in the online store. By accessing the site, browsing it, or acquiring a digital product (such as music, remixes, downloadable sound packs), the User declares that they have read and fully accepted these Terms, together with the Legal Notice, the Privacy Policy, and the Cookies Policy. If the User disagrees with any of these terms, they must refrain from using the website or making purchases on it.

Standard Use License and Permitted Uses

By purchasing digital content on this site (e.g., a music file in MP3 format), the User obtains a license for said content. This means the User has the right to use the acquired work in certain personal or creative contexts, but does not acquire intellectual ownership of it. Specifically, the standard license allows the buyer to:

Reproduce the acquired music, download it, and use it in their own DJ sessions, personal recordings, or non-commercial creative projects. For example, the User may include it as part of personal mixes, non-commercial streams, independent broadcasts, private performances, etc., provided they are the creator or presenter of the content.
Incorporate the track into audiovisual content on platforms such as YouTube, Twitch, Instagram, etc., provided the User is the creator or editor of such content. This allows for background use in personal videos, tutorials, gameplay, video streams, etc., as long as the original audio file is not redistributed separately or used for direct commercial purposes.
Use the content in non-profit or personal-scope multimedia projects, such as school presentations, independent artistic works, non-commercial exhibitions, etc., always respecting the prohibited uses described below.

In summary, the standard license authorizes limited, non-commercial personal use of the music in the User’s own productions, always crediting the author where applicable (e.g., mentioning the source in video descriptions is recommended).

Prohibited Uses

To protect the copyright and legitimate interests of the Owner, the following uses of the acquired files are strictly prohibited, unless prior written authorization has been granted by the Owner or a specific extended license has been obtained:

Using the music files as background or audio component in videos, advertisements, corporate materials, or any third-party content (e.g., for clients or companies) without written consent. This includes commercial content for third parties, marketing campaigns, promotional business videos, etc., that exceed the personal scope of the buyer.
Including the tracks in commercial audiovisual works such as films, short films, TV shows, TV ads, video games, commercial apps, or any production intended for sale, rental, or commercial exploitation without an extended license or the Owner’s express permission. Any synchronization usage (music sync) must be negotiated separately.
It is strictly forbidden to redistribute the original audio file (e.g., the downloaded MP3) through any means, platform, or network. This includes uploading to file-sharing sites, forums, P2P services, or sharing it publicly on social media or messaging apps. The license is personal and non-transferable.
Claiming authorship of the purchased music or uploading it to streaming platforms or digital stores under false attribution (e.g., claiming authorship on YouTube, Spotify, Apple Music, etc.) is not permitted. Users cannot generate derivative content where the main value is the music itself (e.g., pure audio compilations).
Any use of the music that violates laws (e.g., defamatory, obscene, violent, or discriminatory content) or damages the image of the author or rights holders is strictly prohibited.

Breach of these licensing terms constitutes an infringement of intellectual property rights and will result in appropriate legal action. The Owner reserves the right to revoke the license if unauthorized or abusive use is detected.

Use on Third-Party Platforms (YouTube, Twitch, etc.)

Use of music tracks on third-party platforms (such as YouTube or Twitch) by the buyer is permitted as long as it involves original content created by the User, as described in the “Permitted Uses” section. However, take note of the following:

Services like YouTube use automated audio recognition tools (e.g., Content ID) to identify copyrighted music. Even if you have a license, your video may still trigger automated copyright claims, possibly affecting monetization or ad display depending on the rights holder’s policy (in this case, the Owner or their rights manager).
If legitimate content is claimed automatically, don’t panic. These claims are usually resolvable. We recommend contacting the Owner’s support (via info@djdeoliveira.com ) with the video/stream details to verify your license and provide specific authorization if needed. The Owner supports the legitimate use of their music by licensed buyers.
Depending on the platform, even if you have a personal license, the platform may redirect monetization (ad revenue) to the music rights holder. For instance, YouTube might allow use of the music but assign the revenue to the author. The User must respect such policies and understand that a personal license does not automatically include monetization rights.
If the User intends to use the music in broader commercial contexts not covered by the standard license (e.g., sponsored content, monetized channels, etc.), they must contact the Owner to arrange an extended license or specific agreement. The contact email provided is available for such requests, and the Owner will offer terms tailored to the intended commercial use.

In summary: You may use the tracks in your own YouTube/Twitch content if it is your original creation, but be prepared for possible automated copyright claims. The Owner will assist in resolving any such incidents in good faith.

Ownership and Copyright

All content on this website (music, audio, text, images, logos, downloadable files, etc.) is the property of the Owner (or used with permission) and is protected by Spanish and international copyright laws. Purchasing digital content does not grant ownership over the work, only a limited license as previously described.

The Owner (and/or the original author) retains all rights over the musical compositions and other content sold. The User receives a limited license for specific uses, but does not acquire exploitation rights beyond what is expressly allowed.
Any unauthorized use of the content (e.g., unlicensed commercial use, distribution to third parties, etc.) constitutes a violation of intellectual property rights. The Owner reserves the right to take legal action (civil or criminal if applicable) against such violations.
If the User wishes to acquire additional rights (e.g., exclusivity, remix rights, derivative works, etc.), they must negotiate specific terms and sign a separate contract or license agreement. The Owner’s tolerance of unauthorized use shall not be interpreted as a waiver of rights.

Delivery of Digital Files and User Responsibility

Upon successful completion of the purchase process (confirmed payment), the User will receive the acquired digital content via two methods:

Typically, an immediate download link will be provided on the User’s account page or order confirmation screen. The User may click this link to download the file(s) corresponding to the purchase.
Additionally, a confirmation email will be sent to the address provided by the User, including (or enabling) a download link for the digital product. This link may have a time limit or restricted number of downloads for security reasons.

It is the User’s responsibility to provide a valid and functional email address during purchase, as the confirmation will be sent to that address. Furthermore:

Once downloaded, the User must store the file safely. It is recommended to save the files on a personal device and, if possible, keep a backup (e.g., on another device or private cloud) to prevent loss. The Owner is not liable for accidental loss or deletion of files once delivered; however, reasonable assistance may be provided for re-downloads if the product is still available and the request is justified.
Download access may be subject to anti-abuse measures. For example, if the system detects an unusual number of repeated downloads of the same product in a short time (indicating possible link sharing), the Owner reserves the right to block the download and contact the User to verify the situation. These actions are intended to prevent fraud or unauthorized distribution. In general, we act in good faith and prioritize the experience of legitimate Users, so please contact support if you encounter any download issues.
Technical issues with delivery: While the Owner uses reliable servers to host files, 100% uptime is not guaranteed. If the download link fails, expires prematurely, or otherwise prevents access to the purchased content, please contact info@djdeoliveira.com so that we can resolve the issue (by providing a new link, extending availability, or using an alternative delivery method).

The digital content is considered delivered once the User has successfully downloaded it at least once. Thereafter, it is the User’s responsibility to preserve the file.

Prices and Payments

All prices of the digital products offered in the store are listed in euros. Prices will clearly indicate whether applicable taxes (e.g., VAT within the European Union) are included or added during checkout. In general:

For all sales from this store, including those to Spain, EU countries, or non-EU destinations, the indicated prices include VAT, following the general VAT scheme for small businesses based in Spain. Therefore, even though EU e-commerce regulations require VAT to be applied based on the consumer’s country (OSS/MOSS rules), Spanish VAT is applied to all sales regardless of the buyer’s location.
For customers in the Canary Islands, Ceuta, or Melilla, VAT is also included in the price, although these territories may be subject to local charges (IGIC, IPSI, customs), for which the buyer is responsible.
For sales outside the EU, Spanish VAT is still applied, although such purchases may not be subject to VAT at destination. In such cases, the buyer is responsible for complying with any local tax or customs obligations related to digital content purchased from abroad.

The Owner commits to displaying prices clearly and transparently. Prices may appear without VAT on product pages, but VAT will be calculated automatically at checkout. Before confirming the purchase, the total price including taxes will be shown, in accordance with applicable laws.

If discounts, promotions, or promo codes apply, specific conditions will be stated in the corresponding offer.

The store offers several secure electronic payment methods, including:

Major credit/debit cards (Visa, MasterCard, American Express, etc.) via a secure payment gateway. Transactions are encrypted (SSL), and card data is transmitted directly to the payment provider; the Owner does not store the customer’s financial data.
PayPal: Users with a PayPal account can complete payment using their PayPal balance or associated payment methods. PayPal redirects Users to a secure authentication environment.
Stripe may also be available (supporting Apple Pay, Google Pay, and other digital wallets). These options allow fast and secure payments, especially from mobile devices or compatible browsers.
(Optional) If the Owner decides to accept cryptocurrency or bank transfer payments, it will be clearly indicated. Unless stated otherwise, these options are not available.

All payment gateways comply with industry security standards (e.g., PCI DSS for card processing, or 3D Secure when applicable). The User must provide accurate and valid payment information. Any attempt at fraudulent payment or unauthorized card use will be investigated and may result in the cancellation of the purchase and reports to relevant authorities.

The User’s card/account will be charged immediately upon purchase (except in cases like bank transfer, which require manual confirmation). Once payment is received, the delivery process begins as described above.

If a product is offered under a pre-order model, the system will inform whether the charge occurs upon reservation or upon release/delivery of the content.

Refund and Return Policy

Given the nature of the products (downloadable digital files that are delivered immediately and are intangible), purchases of digital music on this site are non-refundable, and no right of withdrawal applies once the content supply has begun. This means that, in general, no refunds will be issued after purchase, except under the specific exceptional cases detailed below.

This policy is based on European consumer legislation: since the product is a digital good not delivered on a physical medium, the right of withdrawal does not apply once the download has started with the User’s prior express consent. During the purchase process, the User must confirm that they wish to access the content immediately and thus waive the 14-day legal withdrawal period for this digital product.

Although there is no withdrawal for change of mind, the Owner will consider refund requests under the following justified circumstances:

If, due to technical issues attributable to the product or server, the User is unable to access or download the purchased file and, after contacting support and trying at least two alternative links or methods within 14 days of purchase, the issue persists, a refund will be issued. Examples include: the downloaded file is corrupt/incomplete and remains faulty after reattempts; or the download link does not work and the content cannot be delivered in any way (this excludes compatibility issues with the User’s device).
If the User believes they made a duplicate purchase (e.g., two identical orders in a short period) or notices an erroneous charge, they may contact support within 7 calendar days of the transaction. The Owner will review the case individually and may issue a full or partial refund, as appropriate. It is recommended to contact support before initiating a dispute with the payment provider to resolve the issue quickly and at no cost.
In the event of a payment dispute opened through the payment provider (Stripe, PayPal, or others), the Owner may submit documentation and evidence supporting the validity of the transaction, including download logs, invoices, or account activity. If it is proven that the content was correctly delivered or the charge was legitimate, the dispute may be resolved in the Owner’s favor. However, unjustified or abusive dispute openings may be considered a contractual breach and lead to suspension of access to the store or future services.

To request a refund, the User must contact support, including order details (order number, date, email used) and a clear description of the issue. Support may request additional information (e.g., error screenshots). If the request meets the above criteria, the Owner will approve the refund.

Refunds will not be granted (neither full nor partial) in the following cases:

If the User successfully downloads or accesses the digital file and later changes their mind or claims it was “not what they expected.” As these goods are non-returnable by nature, it is not possible to “return” a downloaded file. This is why consent is requested prior to purchase.
If the product works correctly but is incompatible with the User’s device or setup. For example, if the file is standard MP3 but cannot be played due to outdated software or an unsupported device. Users are expected to verify basic technical requirements beforehand (the formats offered are standard).
If alternative solutions are provided (e.g., a new download link or different delivery method) and the User is ultimately able to access the content, the issue is deemed resolved and no refund is due.
Any situation where the policy is abused (e.g., a User requests a refund but continues to use or has copied the content) will be denied. The Owner reserves the right to reject refund claims from those acting fraudulently or in bad faith.

Procedure for Refund Requests or Post-Sale Support

If the User believes they meet the criteria for a refund (see above) or needs assistance with their purchase, they must follow this process:

Send an email to info@djdeoliveira.com within the appropriate timeframe (ideally within 14 days of purchase, or as soon as the issue arises), with the subject line or opening stating “Refund Request” or “Download Issue.” Include the order number, purchase date, product name, and a detailed description of the issue or reason for the request. Attach any relevant evidence (e.g., error screenshots, duplicate charge receipt, etc.).
The Owner’s support team will acknowledge the message and review the case. The User may be asked to try some basic solutions if not already attempted (e.g., testing another download link, checking spam folder for the email, etc.). Support will request additional information if needed and will work to resolve the incident (typically within 24–72 business hours).
If the technical issue can be resolved (e.g., by sending a new functional link), it will be provided to the User and the matter considered resolved. If, however, after all attempts the User is still unable to access the purchased content due to service-related issues, the Owner will authorize a refund. The refund will be issued via the same payment method used, within a maximum of 14 calendar days from confirmation. (In most cases, card or PayPal refunds will appear earlier on the User’s account.)
A confirmation email will be sent to the User stating either that a new link/solution has been provided or that the refund has been processed. If refunded, the User may be asked to confirm receipt and access to the content/license will be revoked accordingly.

The Owner seeks User satisfaction, and even beyond formal refund cases, is open to hearing feedback and offering reasonable solutions (e.g., providing alternative content if the original did not meet expectations, discounts for future purchases, etc., at their sole discretion and without legal obligation). Open communication with Users is encouraged to reach a fair outcome.

Personal Data and Privacy in Sales

During the purchase process, the User will provide certain personal data (name, email, possibly billing address). This data will be processed in accordance with our Privacy Policy, mainly to manage the sale, process the payment, and deliver the product. We respect User privacy and will not use such data for unauthorized purposes (unless required by law).

Payment details are transmitted securely via our payment processors; they are not stored by the Owner.
We may retain transaction data (order details, email, IP address) for the legally required periods, for accounting and dispute-handling purposes.
If the User opted into a newsletter during the purchase, their email may be added to our promotional mailing list, which they can unsubscribe from at any time.
The User has the right to access, rectify, or delete any personal data related to their purchase, following the procedures outlined in our Privacy Policy.

Modification of Terms

The Owner reserves the right to modify these Terms at any time and without prior notice, for example to comply with legislative changes, introduce new products or services, or improve business practices. Changes will take effect from the moment they are published on the website (unless a later date is specified).

However, past transactions will be governed by the Terms in effect at the time of purchase. A copy of those Terms will be archived for reference in case of disputes. Users are encouraged to periodically review these Terms, but in the event of substantial changes affecting registered Users, the Owner may issue notifications (e.g., via email or web announcements).

Continued use of the site after publication of modifications implies acceptance of the new Terms. If a registered User does not agree with the new Terms, they must stop using the site and may request the cancellation of their account.

Governing Law and Jurisdiction

These Terms of Use and Sale shall be interpreted and governed in accordance with the laws of Spain, which shall apply in all matters not expressly provided herein. Should any conflict, claim, or dispute arise concerning a purchase or the use of the site, the Owner and the User (buyer) shall first attempt to reach an amicable resolution. If that proves impossible, and unless mandatory jurisdiction is established by law (e.g., if the consumer has a right to litigate in their country of residence), both parties expressly waive any other jurisdiction and agree to submit to the courts of Spain for the resolution of such disputes.

For consumers residing in the European Union, there is also the option to use the European Commission’s Online Dispute Resolution (ODR) platform, available at https://ec.europa.eu/consumers/odr, to handle e-commerce complaints out of court. Although we are not obligated to submit to an alternative dispute resolution entity, we provide this information as a sign of good faith.

Contact and Customer Support

For any questions, concerns, complaints, or comments related to these Terms and Conditions, the User may contact the Owner via email at info@djdeoliveira.com . Alternatively, the online contact form (if available on the website) may be used. We will respond as soon as possible and provide support or additional information as needed.